FAQ
Questions, answered.
Can't find yours? Ask me on a free strategy call, or just send a message.
General
Who will I actually be working with?
Me. I'm the one on the strategy call, behind the camera, editing your videos, and running your ads. No hand-offs to an account manager or a team you've never met.
Where in Colorado do you work?
Anywhere in Colorado. I come to your business to film, so you don't have to go anywhere. If you're far from me, we'll sort out the details on our call.
What happens on the free strategy call?
We talk about your business, your customers, and what you want more of. I'll tell you honestly what I think would work and whether I'm the right fit. No pressure and no pitch deck.
How fast will I hear back?
Usually within a couple of hours during the day. If you'd rather talk now, call or text me.
Filming day
Do I need to prepare anything for filming day?
Not much. Have your space open and running like a normal day, and let your team know I'm coming. I'll handle the plan, the shots, and what to say. You never need a script.
Do I have to be on camera?
Only if you want to. Some of the best content shows the owner, but we can also focus on your product, your space, your team, or your customers. We'll figure out what fits you.
How long is a filming day?
Usually a few hours at your business. I work around your busy times so I'm not in the way.
Content
Which platforms do you post to?
Instagram and Facebook are included. TikTok can be added. We'll pick what makes sense for your customers on the strategy call.
Do I get to approve content before it goes live?
Yes. You'll see the plan before filming and the finished posts before they're published. Nothing goes out that you haven't seen.
Who owns the content you make?
You do. Once it's paid for, the videos and photos are yours to use however you like.
Meta ads
How much should I spend on ads?
It depends on your goals and your area. Many small businesses start around $500 a month in ad spend and adjust from there. We'll set a number together on the call. Ad spend is paid directly to Meta, separate from my fee.
Can you promise a certain number of customers?
No, and be careful with anyone who does. What I promise is good creative, careful setup, honest reporting in plain English, and steady improvements every month.
Do I need my own ad account?
Yes, ads run from your own Meta business account, so you keep full control and ownership. If you don't have one yet, I'll walk you through setting it up.
Pricing
Is there a contract or minimum commitment?
We'll agree on the details together on the strategy call, before anything starts. There are no surprises.
Is ad spend included in the price?
No. My packages cover the content, creative, and managing your ads. The money you spend on ads goes straight to Meta, and I never mark it up.
Can I change packages later?
Yes. Most businesses start with one service and add the other once they see how it goes.
Still have a question?
Ask me directly. I usually reply within a couple of hours.
You'll hear back within a couple of hours. Or call or text (303) 419-2873.